Have any thoughts and questions in mind? Here you can find the frequently asked questions by our customers regarding our products and services.
FAQ - Frequently Asked Questions
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Ever wondered why big companies always get the best prices from their suppliers? It’s because they have the volume. By pooling your small and medium orders we will be able to get better volume leverage, The pooling concept consolidates small to medium sized orders to achieve the economy of scale thus getting a better bargaining power with suppliers.
The answer is forecasting. Have you had experiences in missing deliveries due to the lack of raw materials to produce your products? Forecasting allows your business to be lean, knowing when to spend money for raw materials and giving you the knowledge when it arrives and when to use it is like a power of seeing in the future. This allows you to be efficient, pre-book orders effectively and deliver on time with confidence giving your customers the satisfaction they deserve. For more info about forecasting do visit the link Investopedia
With your forecasts you allow us to properly consolidate all your requirements with
other customers looking for the same sku at the same time. This will allow us to bargain with our suppliers for better prices also giving you the advantage of purchasing high quality products for a lower cost.By giving us idea when you need your products we will be able to pool your orders with other orders around your location taking advantage of the logistics at play. Imagine us saving on gas, time, wage’s because you and a few other customers in your area need our products at the same time. That savings we incur will be passed on to you as well.
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Consider the capacity you need eg. 8oz, 12oz, etc. and other factors such as jar/bottle shape, and finish. (wide mouth or narrow mouth cap)
Yes, one box per SKU.
There are numerous ways you can order such as contacting us via e-mail (*insert email here), landline (02 6342137), social media (Facebook, Viber, WhatsApp, etc.).
Currently we only accept bank to bank transfers or you can deposit in our bank account the pre agreed upon price or cash upon pick up.
Yes of course we encourage people/ organizations who use our glass to be one of our territory partners. Besides getting lower costs (discounts) on our items for your own use, you will also be able to resell our products at your price meaning, it is a business on its own!
Having to work with international suppliers is hard we would need a forecast of our own and because of our principle in pooling orders, stock availability may vary from time to time giving priority to those customers and territory partners who have issued their forecasts and have made the 25% down payment.
In order to serve you more effectively, we encourage all our customers, big and small, to provide us a 3-month rolling forecast of their bottle requirements.
We believe that a collaborative risk must be taken between us and our customers to
maintain top quality products in a affordable price range. Hence, a 25% down payment is required before we place orders to our principals abroad. the remaining 75% should be made upon delivery or pick up.You will receive an email of confirmation based on your order.
Yes we do, but you have to pay for shipping.
Delivery time depends on the forecast you have given us.
Not what your looking for? We would be more than happy to help.
Do press the get support button to for our contact form and our technical support group will get back with you regarding your concern.
